Why Policy Analysis Fails to Change Anything: What Business Analysts Get Right That Policy Teams Often Miss

I’ll say upfront that I’m not a policy analyst by training. My background is business analysis — fifteen years of translating messy organizational reality into requirements, options, and recommendations that stakeholders can actually act on, much of it inside Salesforce implementations. But over the years I’ve worked alongside enough policy teams, in both corporate and public-sector-adjacent contexts, to notice something…